Production & experience
Byu Online Resources Library
A reorganized, modernized BYU Online Student Success Center resource library — an accessible, interactive hub, with analytics so the team could finally see what students use.
UXThe Problem
The resource library was scattered and overwhelming, making it hard for students to quickly find crucial support materials.
Design Story
A needs analysis surfaced inconsistent layouts and duplicated content across pages — and no way to track engagement, since the Canvas course was public.
Complexity
I had to align diverse stakeholder goals — engagement, accessibility, and clear navigation — across a wide range of learner needs.
The Designed Solution
A redesigned set of Canvas pages — Time Management, Study Skills, Mental Health Tools, and more — with a streamlined interface, embedded interactive tools, and, via embedded Wix pages, analytics to track usage.
Design Decisions
- Unified navigation and bite-sized content to cut cognitive load.
- Added Genially and embedded video for hands-on practice and immediate feedback.
- Built in analytics (the Wix-iframe method) and ran regular SME and peer reviews for accessibility and alignment.
The Result
A cohesive, user-centered hub that students actually navigate — and that the team can measure and improve.
Impact
Students find relevant content quickly, boosting performance and confidence, and BYU Online gained the ability to track engagement; the redesign increased utilization and improved learner outcomes.
Outcome
A lasting set of Canvas resource pages, put into production for BYU Online students.